Emergency Department

Contact Us

Request an Appointment

Dublin

Mater Private Network, Eccles Street, Dublin 7, D07 WKW8 1800 222 999 emergency@materprivate.ie

Opening Hours: Monday - Saturday 8am - 7pm (excluding bank holidays).

Cork

Mater Private Network, Citygate, Mahon, Cork, T12 K199 021 601 3333 mpced@materprivate.ie

Opening Hours: Monday - Friday 9am - 5pm (excluding bank holidays). By appointment only.

SERVICE ACCESS - OPENING HOURS

Dublin

Open 8am – 7pm Monday to Saturday (excluding bank holidays)

No appointment necessary.

For patients aged 16 years and over.

Cork

Open 9am – 5pm Monday to Friday (excluding bank holidays).

By appointment only.

For patients aged 16 years and over.

Festive Season Opening Hours

We would like to advise our patients about the opening hours for our Emergency Department over the Christmas period:

Cork

Closed: 25th December, 26th December, 28th December, 29th December, and 1st January
Open: 9:00am – 5:00pm, all other weekdays

Dublin

Closed: 25th December, 26th December, 29th December, and 1st January
Open: 8:00am – 7:00pm, Monday to Saturday

About our Emergency Departments service

Mater Private Network Emergency Departments in Dublin and Cork provide rapid access to specialist emergency teams when you need it most. Whether you are seriously unwell, or are concerned about a minor medical complaint, our emergency team is here for you.

Our Emergency Departments in both Dublin and Cork are fully integrated with all our other hospital services, which means that should you need scans, additional consultation with other specialists, or to be admitted into the hospital, this can happen in the same visit.

Your journey will be smooth and seamless, with access to our high-quality, acute clinical infrastructure on-site, if you need it.

Ambulance transfer: for major trauma or ambulance transfer, patients will be taken to the nearest public accident and emergency department.

Conditions treated in our Emergency Departments

Led by emergency medicine consultants, our teams manage and treat many conditions straight away, many of which are listed below.

General

Abdominal complaints
Blood in urine
Collapse
Fever
General deterioration
GI bleed (Dublin only)
Head injuries
Infection (eg soft tissue, urinary, sepsis, cellulitis, wound)
Kidney stones
Vomiting or diarrhoea
Weight loss or decreased appetite

Pain

Back / Spinal pain
Chronic pain
Hip or knee pain
Non-cardiac chest pain

Surgical

General surgery
Gynae Oncology (Dublin only)
Orthopaedics including fracture, minor trauma
Urology

Are cardiac conditions treated in our Emergency Departments?

Suspected heart attack, chest pain, irregular heartbeat – please call or go directly to our Urgent Cardiac Care services.

Any walk-in patients with cardiac symptoms will be assessed and managed by our cardiac team.

Fracture/Trauma Clinic now also available in Dublin

We now offer a safe and effective pathway for assessing fracture/trauma injury in our Emergency Department. We triage upper and lower limb injuries such as: clavicle fractures, elbow and wrist fractures, soft tissue knee, foot and ankle fractures, Achilles tendon ruptures, and other soft tissue injuries and non-complex fractures.

By attending our Fracture/Trauma Clinic, patients will have access to orthopaedic surgical and musculoskeletal physiotherapy consultation & review, initial treatment, and an agreed care plan.

Types of conditions we do not treat

In cases where our service may not be the most appropriate option or is not suitable for your condition, patients will be directed to their local A&E. Our services are not suitable for cases related to:

Acute mental illness
Acute stroke / TIA
Dermatology
Ear, Nose and Throat (ENT)
Metabolic medicine
Obstetrics
Ophthalmology
Paediatrics (under 16 years old)
Septic Arthritis

Services the Emergency Department patients have access to

Depending on your condition our Emergency Departments in both Dublin and Cork provide on-site access to necessary diagnostic services, investigations, and treatments as well as to an extensive clinical and medical team should the need arise:

X-ray
MRI
CT
Radiological imaging
Urgent cardiac care
Blood testing
Casting (Cork only)
Physiotherapy
Stitching
Theatre
ICU (Dublin only)

Frequently Asked Questions

What should patients bring with them to the Emergency Department?

Please remember to bring the following items with you:

Photo ID
List of your current medications
Insurance details
List of emergency contacts
Overnight bag (in case you are admitted):
- Change of clothes
- Nightwear
- Toiletries
- Glasses
- Hearing aid(s)

What is the wait time to be seen in the Emergency Department?

Our team will aim to have you seen by a consultant within 30 minutes. However, the waiting times may be affected by the number of patients waiting to be seen and the severity of their conditions.

What should patients expect when they arrive?

When patients arrive, they will be registered at reception and assessed by one of our triage nurses. After that, you will be seen by our emergency department consultant. Further tests may be carried out and some patients might be admitted to stay overnight.